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The Art of Conflict Resolution

Hours: 1.5

Conflict is inevitable. During this session we will be exploring different types of conflict and identifying conflict management styles. You will gain an understanding of the role of communication during conflict and learn to connect conflict management styles with a variety of personality types. You will learn how to • Increase awareness of personal conflict situations and reactions • Explore the cost of conflicts to individuals and organizations • Identify current patterns related to managing conflict • Examine five alternative and constructive strategies for managing conflict Presented by EAP Deer Oaks


 
Date Time Location Presenter
 
07/14/201510:00am-11:30amHBC 214.0Vanessa Medina-Flores 

 
 

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