Workshop & Event Registration v2.0

Organizations prosper or decline depending on the quality of customer service they offer. Customer service has roots in the one-to-one communications between the individual employee and the individual customer. High customer satisfaction is based on positive interactions and the results they produce.
With a focus on active listening, this workshop will address four types of customers and how to accommodate and thrive with them. Providing customer service can be intrinsically rewarding if one maintains a sense of enthusiasm, curiosity and takes care of the essential ingredient in the process — oneself! PRESENTER: LJ Smith, Alliance Work Partners

	This system has been replaced by Workday. Please click here to be forwarded. The information in this system is now read-only and will be available through Dec 31,2021.