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Lynda.com: Leading with Emotional Intelligence
Hours: 1.8
Emotions are all around us in the office, and it's important for leaders to understand how to harness them to cultivate productivity and positive relationships. In this course, lynda.com director of learning and development Britt Andreatta shows how to develop emotional intelligence to better lead teams, work with peers, and manage up.
Learn what emotional intelligence is and how it factors in at work and discover concrete techniques for raising your own emotional quotient (EQ). This includes perceiving yourself accurately, exercising emotional self-control, practicing resilience, and developing empathy. Then turn those lessons around to build your awareness of others and learn to inspire helpful communication and manage conflict.
Topics include:
- What is emotional intelligence?
- Cultivating emotional intelligence
- Exercising emotional self-control
- Working with your triggers
- Getting to know others
- Maximizing team performance
- Building influence
To set up your account and access courses on Lynda.com, follow the instructions at:
http://sites.austincc.edu/blog/access-lynda-com-tutorials-with-your-acc-credentials/
Once you have logged on to Lynda.com, enter “ Leading with Emotional Intelligence ” in the search bar at the top of the screen. Select the course.
To receive credit for completion of a Lynda.com course:
1. Log on to Lynda.com
2. Use the drop down menu for your account (by your first name in the upper right corner of the screen) and select “Certificates”.
3. Find the completed course you are claiming credit for. Select the “View/Print” link to the right of that course listing.
4. A new window should appear displaying your completion certificate. Select “Save as PDF” in the upper left of that window.
5. Attach your saved certificate PDF file to an email and send it to facdev@austincc.edu. Be sure to include your name and ACC ID# in the body of the email message.
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