Workshop & Event Registration v2.0

A manager needs to be able to effectively communicate with his or her team to build trust.

You are able to build a better rapport when you are able to give clear and concise instructions. As an effective communicator you can also resolve conflict. In this seminar you will engage in a discussion on basic communication principles, including the impact of nonverbal cues on communication. You will also learn about the behaviors and skills involved in active listening.

This session will help you create a collaborative process that is effective with all communication styles. You will:

•Identify the characteristics of effective communication • Recognize ways to facilitate mutual respect • Recognize the importance and impact of nonverbal cues on communication • Discuss the Golden Rule and the Platinum Rule • Consider ways to create a respectful and cohesive workplace as a leader/manager

Workshop provided by DEER OAKS

	This system has been replaced by Workday. Please click here to be forwarded. The information in this system is now read-only and will be available through Dec 31,2021.