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Leadership Development Series: Communicating Assertively
Hours: 2
Leadership Development Series This series is for those who aspire to lead or are currently in leadershiproles. Leaders are notalwaysthe supervisors or managers. Leaders are everywhere throughout theorganization. This series addresses leadership and the roles of the leader in an organization.
Assertive communication is based on the assumption that you are the foremost expert of your own thoughts, feelings, wants, and behavior. Therefore, you are the best advocate for expressing your positions to others on issues that are important to you. This dynamic seminar introduces four basic styles of communicationassertive, aggressive, passive and passive-aggressive. Strategies are provided regarding how to give feedback assertively and how to develop a personalized script for becoming more assertive. The goal of this seminar is for participants to feel more relaxed in their communication with others, and to be more effective in asserting their position with others.
Presented by LJ Smith. LJ Smith has worked in the technology, call center and non-profit industries since 1984. For 5 years, he was involved in providing Digital Opportunities with SkillPoint Alliance (formerly the Capital Area Training Foundation). Starting as a volunteer, he soon became a part-time instructor teaching computer skills in a community outreach program at local high schools. LJ then became a full-time site coordinator and lead in setting up a second site from the ground up under the U.S. Department of Education Digital Divide Initiative. His final position was Director of Operations for the entire program. LJ is now the owner of LJ Smith Enterprises Inc, a company which focuses on training and development. He provides consultations and trainings to all levels; from front line employees through senior level management; including Directors, CEOs and Presidents, in communication, team building and leadership. He has also provided trainings for e-commerce, technology planning, budgeting for technology, internet navigation, and web accessing.
Hosted by the Center for Community Based Non-Profit Organizations |
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