Workshop & Event Registration v2.0

In this advanced communication webinar, presented by New York Times Bestselling author Mark Murphy, you will learn how to use a groundbreaking technique called “Fact-Based Communication” that allows you to discuss emotionally-charged topics without actually becoming emotional. And you’ll learn to avoid conversation killers like blaming, pleading and the “compliment sandwich.” Anybody can talk about the fun stuff. But it’s your ability to give constructive feedback about the sensitive topics (without alienating people) that will determine your success at work. Giving constructive feedback without making people angry requires: Stripping away any emotional baggage from your message Lowering their defensiveness Learning to identify when they have made a “corrective leap” Avoiding emotionally-loaded “trigger words” Redirecting the conversation away from blame, excuses and denial. This class is a webinar, feel free to bring your lunch.

	This system has been replaced by Workday. Please click here to be forwarded. The information in this system is now read-only and will be available through Dec 31,2021.