Workshop & Event Registration v2.0

At work, you're faced with difficult challenges, tight time constraints and trying relationships. While managing everything on your to-do list and everyone you deal with, emotions can easily flare up and situations can become tense. Do you have the tools needed to maintain steady self-control in the face of confrontation, conflict and change? This motivating program will give you the skills needed to keep you focused and effective, even under workplace pressure. What you'll learn: How to weed through the vast array of emotions; and separate the good from the bad Anger signals that are often mistaken for something else Three approaches to emotional situations and possible outcomes for each Techniques for responding to other people's outbursts Tips to help you keep your cool when you're about to explode

	This system has been replaced by Workday. Please click here to be forwarded. The information in this system is now read-only and will be available through Dec 31,2021.