Syllabus
Business and Professional Communication

Syllabus Sections

Publish Date

09/15/2012 11:48:42

Business and Professional Communication

SPCH-1321

Fall 2012
08/27/2012 - 12/16/2012

Course Information

Section 012
Lecture
Sa 12:00 - 14:50
CYP1 1105
Katie Stevens

Office Hours

  • T Th
    11:30am - 12pm
    NRG4216A
  • T
    5:30 - 6:30pm
    CYP1104
  • T Th
    8 - 9am
    RRC1206

Syllabus

SPCH1321-Business & Professional Speaking

Austin Community College-Fall 2012

Sa 12-2:50pm, Section 15561, CYP1105

 

 

General Information:

Instructor:       Katie Stevens                         

E-mail:             kmclaugh@austincc.edu

Phone:            512-223-2157

Office:             CYP, Room 1104

                        RRC, Room 1206

NRG, Room 4216A                           

Office Hours: T&Th 8-9am at RRC

                        T&Th 11:30am-12pm at NRG

                        T 5:30-6:30pm at CYP

or by appt.      

 

Course Textbook and Required Materials:

  1. Hamilton, C. (2011) Communicating for Results (9th ed.). Belmont, CA: Thomson  Wadsworth. (Available at bookstore)
  2. You must obtain access to Blackboard, which is where grades, assignments, and announcements will be posted. Blackboard can be accessed at https://acconline.austincc.edu/webapps

 

Course Objectives:

After completing this course, you will:

  1. Understand the elements of communication.
  2. Be able to manage and apply interviewing skills.
  3. Be able to define and analyze the process of small group communication.
  4. Be able to develop, organize, and deliver an informative and persuasive presentation.

 

Classroom Policies:

  1. Attendance: Students are expected to attend all classes. Attendance will be taken twenty-two times during the first ten minutes of class and after the break. If you arrive after attendance is taken, you will be counted absent. Although the instructor has the authority to drop a student from the class, it is the responsibility of the student to drop before the drop date, in order to receive a “W” instead of an “F” in the class. Never assume that the teacher will drop you if you stop attending class.
  2. Cell Phones: Absolutely no cell phone or pagers are allowed in class. Please turn these off before coming to class. If your cell phone rings in the middle of class, it is disruptive to both the teacher and your fellow students. DO NOT leave the classroom to talk on the phone and DO NOT answer your phone in the middle of class. If there is an emergency, let me know and I can excuse you from class.
  3. Late Work: Students are expected to complete all written work, exams, and presentations on time. Late work will only be accepted with instructor approval, but any late work will receive a 10 point penalty regardless of whether it is excused or unexcused. If you know that you will be unable to attend class on the day that an assignment or test is scheduled, speak with the instructor ahead of time and something can be arranged to avoid the penalty. Presentations can NOT be made up.

 

Grading:

Your grade will be determined as follows:

  • Exams: There will be four exams in the course, each containing 50 multiple-choice questions. The lowest test grade will be dropped. You will need a scantron for the tests.
  • Assignments: There will be an interview assignment, which can be found on Blackboard and further instructions will be explained when we get to that portion of the course.
  • Presentations: There will be two individual presentations, an informative and persuasive speech. The informative will be delivered with a small group, the persuasive will be presented individually. Specific requirements will be explained when we begin each unit and are available on Blackboard.
  • Articles: You will need to find two newspaper, journal, or magazine articles that pertain to the information in the chapters. You will write a page about the article, explaining what it is about, how it applies to the course, and how it can be used in the workplace. Students will present the articles in class, with each person presenting the information found in their article.
  • Attendance: see policy above
  • Grades will be divided as follows:
  • Article Assignment#1                     50pts
  • Article Assignment#2                     50pts
  • Test#1                                           100pts
  • Interview Assignment                   100pts
  • Test#2                                           100pts
  • Group Presentation                       100pts
  • Persuasive Presentation                 150pts
  • Test#3                                           100pts
  • Attendance                                   100pts

850pts

 

  • A=765-850           

B=680-764           

C=595-679

D=510-594           

F=000-509


 

SYLLABUS

SPCH 1321

BUSINESS AND PROFESSIONAL COMMUNICATION

 

COURSE DESCRIPTION

(3-3-0). Theories and practice of speech communication as applied to business and

professional situations. The course concentrates on building speaking and delivery skills, as well as critical thinking and analytical skills that focus on how to organize a presentation. Skills: E

 
COURSE SKILL LEVELS

In accordance with H.B. 2183, students who enroll in ACC Speech courses are expected to demonstrate competent English speaking and listening skills:

  • “Competence in speaking is the ability to communicate orally in clear, coherent, and persuasive language appropriate to purpose, occasion and audience.”
  •  “Listening at the college level means the ability to analyze and interpret various forms of spoken communication.”

 

OBJECTIVES

After completing this course you will be able to:

  • Understand the communication process and recall how networks and channels influence the communication process in organizations

 

  • Recognize cultural differences that impact members of an organization and enact appropriate communication strategies to help attain cultural diversity

 

  • Send and interpret verbal and nonverbal messages with accuracy and effectiveness

 

  • Evaluate listening habits and practice effective listening skills

 

  • Build positive interpersonal relationships in the workplace

 

  • Plan and conduct an interview in both interviewee and interviewer roles

 

  • Distinguish groups and teams and recall communication factors that influence the effective development of teams

 

  • Demonstrate competence in making a decision as a team

 

  • Identify and overcome common obstacles in group meetings

 

  • Create and deliver a business presentation

 

  • Anticipate and respond to questions during a presentation

 

REQUIREMENTS

 

Exams

  1. You are required to successfully complete two written and/or oral exams.
  2. Your instructor may require more than two exams.

 

Presentation Assignment
  1. You are required to complete one informative or persuasive oral business presentation.
  2. Your instructor may require more than one oral business presentation.
Interviewing Assignment
  1. You are required to complete one interviewing assignment.
  2. Your instructor may require additional interviewing assignments or projects that involve interviewing.

 

Credit Options

Your instructor may require additional assignments such as:

 

  1. Group presentation
  2. Group problem-solving
  3. Analysis of written, videotaped, and live communication in organizations
  4. Analysis of communication concepts in film or television programming
  5. Participation during in-class activities
  6. Papers or journal entries
  7. Instructor’s choice

 

ATTENDANCE

ACC Attendance Policy:Students are expected to attend classes in order to progress satisfactorily toward completion of course objectives. Because objectives vary from department to department and from course to course, instructors shall inform students of specific course objectives at the first class meeting. An instructor may withdraw a student who is not meeting course requirements. The student may appeal instructor withdrawals within 10 days. It is the student's responsibility to consult with instructors and seek counseling services when course objectives cannot be met.

 

Speech Department Policy:Your attendance is crucial to your success in this course. You must be present in order to master the skills needed to achieve the course objectives. The individual instructor shall inform the students of specific attendance requirements at the first class meeting. It is the student’s responsibility to withdraw from the course by the official withdrawal date if personal circumstances prevent attendance.

SCHOLASTIC DISHONESTY

Acts prohibited by the College for which discipline may be administered include scholastic dishonesty, including but not limited to cheating on an exam or quiz, plagiarizing, and unauthorized collaboration with another in preparing outside work.  Academic work submitted by students shall be the result of their thought, research, or self-expression. Academic work is defined as, but not limited to tests, quizzes, whether taken electronically or on paper; projects, either individual or group; classroom presentations, and homework. 

 

FREEDOM OF EXPRESSION

Each student is strongly encouraged to participate in class. In any classroom situation that includes discussion and critical thinking, there are bound to be many differing viewpoints. These differences enhance the learning experience and create an atmosphere where students and instructors alike will be encouraged to think and learn. On sensitive and volatile topics, students may sometimes disagree not only with each other but also with the instructor. It is expected that faculty and students will respect the views of others when expressed in classroom discussions.

 

STUDENTS WITH DISABILITIES

Each ACC campus offers support services for students with documented physical or psychological disabilities.  Students with disabilities must request reasonable accommodations through the Office for Students with Disabilities on the campus where they expect to take the majority of their classes.  Students are encouraged to do this three weeks before the start of the semester.


 

Schedule-Fall 2012:

Date           Daily Work                                                                  Assignment Due

9/1             Intros & Syllabus

 

9/8                         Communication Process                                                          Read Chapter 1

Organizational Models                                                 Read Chapter 2

Interpersonal Communication                                      Read Chapter 3

 

9/15          Article Assignment#1

 

9/22           Listening                                                                      Read Chapter 4

Nonverbal Communication                                          Read Chapter 5

Overcoming Obstacles                                                            Read Chapter 6

 

9/29          Article Assignment #2

 

10/6          Review & Test#1                                                        Bring scantron

 

10/13         Interviews                                                                    Read Chapter 7&8

 

10/20         Small Group Communication                                      Read Ch. 9

Leadership                                                                   Read Ch. 10

 

10/27         Review& Test#2                                                        Bring scantron

 

11/3           Group Presentations                                                             

 

11/10        Informing & Researching                                            Read Chapter 11 & 12

Outlining                                                                      Read Ch.13/Topics Due

 

11/17         Persuading                                                                   Read Chapter 14

Outline Workshop                                                       Bring outline draft

 

11/24         Thanksgiving Holiday-No Class

 

12/1          Persuasive Presentations

 

12/8          Review& Test#3                                                        Bring scantron

 

12/15        Final Exam (optional)                                                 Bring scantron

 

 

 

 

 

 

 

                                         

 

 

 

Classroom Policies:

 

 

  1. Be respectful to other students and the instructor
  2. Paper printing is your responsibility
  3. If you miss class, it is your responsibility to find out what you missed
  4. Any late work, regardless of the reason, receives a ten point penalty
  5. When you register for this class, you understand the times and dates we meet-so be on time and make sure you can be here during the dates we meet for class
  6. There are no extra credit chances at the end of the semester-so do your work when it is assigned to avoid needing any extra points at the end
  7. If you do not show up for a speech, you will receive a zero for that assignment
  8. Come to class prepared
  9. Do not work on other classes during our class time
  10. Leave your cell phone in your bag or purse, not on your desk
  11. Assignments are due at the beginning of class-any assignment not submitted then is considered late
  12. Do not tell me that you are not prepared
  13. Check Blackboard for grades and other materials
  14. There are no make-up exams-if you miss a test, you can take the final exam to replace the missed test
  15. If you leave early or arrive late, you will not receive the attendance points for that day
  16. Do not walk into class in the middle of someone’s speech-wait until they are done to enter
  17. If you have questions, discuss them with me during office hours or email me


 

Student Information Sheet

 

Name __________________________________      Nickname ___________________

Semester ______________________                         Course ______________________

Telephone # _____________________________     

May I give this to other students for the group assignment? (Y/N) _________

E-mail _________________________________

Major/Minor _________________________________________

Age ________

Marital Status ___________

Children ____________

Where were you born? _________________

List the states and countries you have lived in ________________________________________________________________

 

Where do you work? _____________________       hours/week __________________

Position ____________________________

 

What do you want to do after college? ________________________________________________________________________________________________________________________________________________

 

Organizations you are a member of ________________________________________________________________________________________________________________________________________________

 

Any concerns about the class or additional information your teacher should know about you? ___________________________________________________________________

________________________________________________________________________________________________________________________________________________

 

 

I have read and understand the syllabus for SPCH1321-Introduction to Speech Communication. I understand that I am responsible for submitting assignments on time and knowing what work is required before coming to class. I understand the attendance policy and requirements for this course. I agree to follow the classroom policies and treat other students and the instructor with respect.

 

Name ________________________________________________

 

Signature ______________________________________________

 

Date __________________________________________________