Syllabus Sections
Publish Date
09/19/2011 13:16:32
Introduction to the Hospitality Industry
HAMG-1321
Fall 2011
08/22/2011 - 12/11/2011
Course Information
Section 003
Lecture
M 16:00 - 18:50
RRC3 3338.00
Pavan Nayini
Office Hours
No office hours have been entered for this term
Course Requirements
Assignments:
|
Date Assigned |
Assignment |
Date Due |
# of Points |
|
8/29/11 |
Hospitality Career Research |
9/4/11 by 11:00pm |
25 |
|
9/19/11 |
Job Hierarchy |
9/25/11 by 11:00pm |
25 |
|
9/26/11 |
Hotel Field Trip Paper |
10/2/11 by 11:00pm |
25 |
|
10/03/11 |
Convention Center Research |
10/9/11 by 11:00pm |
25 |
|
10/31/11 |
Restaurant Field Trip Paper |
11/6/11 by 11:00pm |
25 |
|
11/21/11 |
Accounting Project |
11/27/11 by 11:00pm |
25 |
|
|
|
|
|
|
Assignment’s Total Points: |
|
|
150 |
Exams/Quizzes:
|
Date Assigned |
Quiz/Exam |
Date Due |
# of Points |
|
8/29/11 |
Chapter 1 & 2 Quiz |
In Class |
25 |
|
9/12/11 |
Chapter 3 & 4 Quiz |
In Class |
25 |
|
9/19/11 |
Chapter 5 & 9 Quiz |
In Class |
25 |
|
10/3/11 |
Chapter 12 & 13 Quiz |
In Class |
25 |
|
10/17/11 |
Midterm Exam |
In Class |
75 |
|
10/24/11 |
Chapter 6 & 7 Quiz |
In Class |
25 |
|
11/7/11 |
Chapter 8, 10 & 11 Quiz |
In Class |
25 |
|
11/14/11 |
Chapter 14 & 16 Quiz |
In Class |
25 |
|
11/21/11 |
Chapter 17 Quiz |
In Class |
25 |
|
12/05/11 |
Final Exam |
In Class |
75 |
|
Total Quiz/Exam Points |
|
|
350 Points |
Total Points in Course: 500
Readings
Required Textbook
Introduction to Hospitality
5th Edition
John R. Walker
Publisher: Prentice Hall
ISBN-13: 9780135139288
Textbooks for the Programs of Hospitality Management, Meeting & Event Planning, Travel & Tourism and Culinary Arts can be purchased at the RRC bookstore or via on-line sources.
To purchase on-line via ACC Bookstore to go the following web link- http://austincc.bkstore.com/bkstore/content. Students may purchase textbooks, software, and other materials. Make sure you are ordering the proper edition of the required text.
Reliable sources to purchase used textbooks:
http://www.alibris.com/books/textbooks?cm_sp=tabNav-_-textbooks-_-na
Textbook rent textbooks sources for some of the programs courses:
E-book textbook purchase, for the semester:
http://instructors.coursesmart.com/tellstudents?xmlid=9780135006214
Course Subjects
|
Weeks |
Class Date |
Class Location |
Topics |
Assignments |
|
1 |
Aug 22 |
Classroom |
Welcome Introductions Review Syllabus “Give Em The Pickle” |
Read Chapter 1 & 2 |
|
2 |
Aug 29
|
Classroom |
Ch. 1: Hospitality Spirit Ch.2: Tourism Quiz : Chapter 1 and 2 |
Read Chapters 3 & 4 Hospitality Career Research
|
|
3 |
Sept 5
|
OFF |
Labor Day Holiday |
Study, Study, Study |
|
4 |
Sept 12 |
Classroom |
Ch. 3: Hotel Business Ch. 4: Rooms Division Operations Quiz : Chapter 3 and 4 |
Read Chapters 5 & 9 |
|
5 |
Sept 19
|
Classroom |
Ch.5: Food and Beverage Operations Ch. 9: Beverages Quiz : Chapter 5 and 9 |
Read Chapter 12 & 13 Job Hierarchy Assignment
|
|
6 |
Sept 26
|
Filed |
Ch. 12: Meetings, Conventions and Expositions Ch. 13: Special Events Quiz : Chapter 12 and 13 |
Convention Center Research and Questions |
|
7 |
Oct 3
|
Classroom |
Hotel Field Trip |
Field Trip Assignment
|
|
8 |
Oct 10
|
Classroom |
Guest Speaker: DMC or Meeting Planner Midterm Review |
Midterm Review |
|
9 |
Oct 17
|
Classroom |
Midterm Exam |
Read Chapters 6 & 7
|
|
10 |
Oct 24
|
Classroom |
Ch.6: The Restaurant Business Ch.7: Restaurant Operations Quiz : Chapter 6 and 7 |
Read Chapters 8, 10 & 11
|
|
11 |
Oct 31
|
Filed |
Restaurant Field Trip |
Field Trip Assignment
|
|
12 |
Nov 7
|
Classroom |
Ch. 8: Managed Services Ch.10: Recreation, Theme Parks, and Clubs Ch. 11: Gaming Entertainment Quiz : Chapter 8, 10 and 11 |
Read Chapters 14 & 16
|
|
13 |
Nov 14
|
Classroom |
Ch. 14: Leadership and Management Ch. 16: Human Resources Management Quiz : Chapter 14 and 16 |
Read Chapter 17
|
|
14 |
Nov 21
|
Classroom |
Ch. 17: Accounting, Finance and Cost Control Quiz : Chapter 17 |
Read Chapter15 Accounting Assignment
|
|
15 |
Nov 28 |
Classroom |
Ch. 15: Hospitality Marketing Final Review |
Study, study, study
|
|
16 |
Dec 5 |
Classroom |
Final Exam |
Enjoy your Break! |
Student Learning Outcomes/Learning Objectives
Course Learning Outcomes- After completion of this course, the student will be able to:
- Describe the history of the hospitality industry and the necessary dedication
- Understand current customer service needs and trends
- Know the terms used in hospitality operations
- Understand social impact of the travel industry
- Be aware of current hospitality career choices
- Understand the organization of the hospitality industry sectors
- Understand the importance of personal branding
- Understand risks and crises in the hospitality industry and have the ability to suggest solutions and act on accordingly
- Complete calculations in reference to food needs, guest occupancy at a hotel, transportation needs, and room capacities