Internship - Hospitality Administration/Management, General

Syllabus Sections

Publish Date

06/08/2011 12:48:27

Internship - Hospitality Administration/Management, General


Summer 2011
05/23/2011 - 08/08/2011

Course Information

Section 001
EVC3 3156
Shellda Grant

Office Hours

  • F
    11am - 12pm
    Building 8000 Room 8115
    Please make an appointment on non-meeting class days.

Course Requirements


Course Description

A work-based learning experience that enables the student to apply specialized occupational theory, skills, and concepts.  Departmental approval required. This may be a paid or unpaid experience. This course may be repeated if topics and learning outcomes vary. Students entering this course must have completed at least 75% of their ACC degree plan course load.




Course Rationale


The course is aimed towards second year college students ending their degree in Hospitality Management, Meeting & Event Planning, Travel & Tourism and/or Culinary Arts.  This course is offered to enhance and build on the skills acquired during your academic coursework.



Course Methodology

Students are required to find a job/internship within the first 2 weeks of class or before and fulfill the 240 hour work experience requirement for this course +5 hours to an ACC event.  Additionally, students must attend all Professional Development Series. 


Instructional Methodology

I strive to create an environment of applied learning for all program students.  My course is designed in the format of a business meeting.  Meeting participants are encouraged to asked questions during meeting time and through the use of emailing and/or Blackboard. I recommend that “netiquette” become common practice for all intern students using email or the Blackboard system.  Business attire is required for all scheduled class meetings.  I strive to provide the most current information and techniques of instruction and support.  Your mastery in your internship assignment responsibilities is key to your success in the industry and in this class.


Course Objectives

1.   To apply cumulative knowledge learned in academic coursework to a management experience.

2.   To become familiar with the methods, and develop the discipline, necessary to meet reporting requirements in a hospitality /tourism organization.

3.  To explore ways to work with other employees in a diverse hospitality/tourism environment.

4.  Verbalize the values and standards of the hospitality establishments where they have worked and evaluate their own fit within those organizational cultures. Assessment will take the form of a written self-evaluation of personal learning from the practicum experience.

5. Describe the roles and responsibilities of all personnel within their area of work.  This objective will be measured via written reports on the selected workplace and during the Oral Presentations.

6. To examine methods of organizing and preparing business reports in a digital format for submission electronically.  


Learning Outcomes

  1. Demonstrate appropriate work habits and discipline; and ability to conform to a predetermined time schedule.
  2. Demonstrate the ability to create and submit assigned reports electronically on time.
  3. Apply the knowledge and analytical techniques learned in their courses in the evaluation of an actual hospitality business.
  4. Prepare, organize and present business reports based on the completion of the Assessments Report.  



Required Textbook





Internet access is a requirement for this course. Computers are available at Austin public libraries and at all ACC campuses in the library and learning labs. Please call the library you are considering visiting for hours of operation. The course will be administered via ACC’s Blackboard site. The link is


Communication for this course will be via ACC’s student gmail assigned e-mail address. Please use the following link to discover your log-in and password information, You must have this to receive information for this course.


I do not send e-mails to personal e-mail addresses unless there is an emergency in relation to the course. You are expected to have accessed your ACC Gmail account during the first week of the course. I will return e-mail messages and phone calls within 24 hours of receipt. Students are encouraged to send an email as a follow up to the phone call message. When contacting me via phone or e-mail please make sure that you identify yourself, a subject matter, and the course you are enrolled.

Assignment and Presentation Due Dates

Course Schedule





Meeting Days



First Day of Class.  Letter of Verification




Weekly log




Weekly log

  • Work Site Packet
  • Student Data Form
  • Request for PowerPoint Presentation Time;

 Post on Discussion Board in Blackboard




Weekly log




Weekly log


6/27- 6/30 PowerPoint/Prezi Presentations****  

Check the Presentation Packet to see what needs to be turned in at the Presentation                                                       




Weekly log




Weekly log 




Weekly log




Last Weekly Log




Final Reports Due  Presentations\ Exit Interviews



To receive credit, assignments should be submitted by Saturday 11:59pm.  No credit will be given for late or missing assignments unless prior approval is given by the professor.


You will need to have access to MS Office. All assignments must be written in Times New Roman Font, 1 inch margins on all sides, have a cover page, double spaced, have proper grammar and spelling, follow basic essay structure, be in .doc or .docx MS Word format (ONLY) or unless another format is requested and saved using the proper file name.

Example of a proper file name would be, [filename_studentlastname.doc] i.e. InternshipDataform_grant.doc or InternshipDataform_grant.docx

If you do not own a copy of MS Office, you can purchase a copy using the following link -

ACC Libraries and Computer Center can also be utilized to create and send in your weekly submissions and reports.



Weekly Submissions:

All weekly log submissions will be turned in on Saturday by 11:59pm with a subject line of Weekly log # {place the number of the week} i.e.  Weekly Log #3.  In your email body please state what is attached. 

Example:  Please find attached weekly log #1, Internship data sheet.

 Weekly logs do NOT have to be signed for the weekly submissions sent to the professor.  You should have your supervisor sign them every 2 weeks for the final report paper submission.


If your assignment does not include the aforementioned guidelines, you will receive feedback from the professor to redo the assignment and turn it in again.


Graded Assignments

Please allow 7 to 10 days for assignments and exams to be grade and comments (if necessary) to be provided electronically. You can always contact the professor to set up a meeting to discuss grades.  Grades will not be discussed through email or over the phone.  Grades will be available via Blackboard at the end of the semester.


Freedom of Expression
Each student is strongly encouraged to participate in class. In any classroom situation that includes discussion and critical thinking, there are bound to be many differing viewpoints. These differences enhance the learning experience and create an atmosphere where students and instructors alike will be encouraged to think and learn. On sensitive and volatile topics, students may sometimes disagree not only with each other but also with the instructor. It is expected that faculty and students will respect the views of others when expressed in classroom discussions.



Performance Grades and Evaluation System
This course is graded on a total point system. Please see “Grading Rubric” Sheet that is within this module.



Assignment Make-Ups

Approved only by the instructor in advance, if possible, and on a case-by-case basis. If immediate notification is not possible then contact should be made with 24 hours of the situation. Documentation must accompany your request for an opportunity to make-up the missed assignment.  The instructor must approve the documentation.


Course Withdrawal

I will NOT withdraw you from the course.  If you wish to drop the course you must do so prior to or on the ACC website posted Withdrawal date.  Please check the ACC website for confirmation of this date.  You will need to go to any ACC Admissions & Records office and submit the paperwork.  Course withdrawals may occur at any time after the official reporting date of a semester and up to the established deadline for withdrawals in each semester.


Withdrawals from a course, after the add/drop period, result in a grade of “W” and may be affected through action taken by the student. Students who wish to withdraw from specific courses should initiate withdrawal procedures with a campus Admissions & Records Office prior to the published deadline for withdrawals. Students who are not withdrawn as of the established deadline will receive a performance grade (A, B, C, D, or F). Students must present a picture I.D. to withdraw from the course.


Students are responsible for understanding the impact of withdrawing from a course and how it may affect their financial aid, veterans’ benefits, international student status, and academic standing.  Students are urged to consult with their instructor or an advisor before making schedule changes.


Per state law, students enrolling for the first time in Fall 2007 or later at any Texas college or university may not withdraw (receive a W) from more than six courses during their undergraduate college career. Some exemptions for good cause could allow a student to withdraw from a course without having it count toward this limit.  Students are encouraged to carefully select courses; contact an advisor or counselor for assistance.


Grading Rubric
  Total Possible Points 150


  1. Weekly Log/ Time Sheets -15 points
  2. Time Sheets due on Saturdays by 11:59pm   


  1. Reports -25 points
  2. Letter of Verification worth 5points
  3. Work Site Packet worth 5points
  4. Internship Agreement Form Packet worth 5points
  5. Student Data Sheet worth 5points
  6. Self-Development Goal Sheet worth 5points


  1. Presentations -90 points
  2. Mid-Term Presentation  40points
  3. Final Presentation  50points


  1. Final Report -20pts


  1. Site Visit.  No Points assigned


Attendance is necessary for the completion of this course.  Please schedule your internship accordingly.

No college credit will be provided for any internship experience unless Site Visit is successfully conducted, all required hours are completed, and all required documents, as set forth above, are submitted.

Grading Scale

140-150                A
130-139                B
120-129                C
119 or below        F