Instructor:           Phillip Jordan                                                                                    Office Location:  EVC Room 8313

Phone:                 (512) 223-1790 Ext. 22255          Office Hours:  11:30 – 12:30 pm T & Th or by appointment

                                                                                                                                                  E-mail:  pjordan@austincc.edu

Course Overview:

Developing management skills can best be described as a management skills practicum. It is more like a course in sculpting than art history and appreciation; more like courtroom strategies than contract law; more like teaching techniques than educational philosophy. In brief, it is an attempt to teach a set of skills grounded in behavioral science theory and research that are essential for a successful career in management.

Semester Credit Hours:    Three (3)

Textbook and Materials:

Textbook w/Access Card:  Developing Management Skills, David A. Whetten and Kim S. Cameron, 7^thedition, 0-132-41518-6

Student Access Code (only), 0-132-30727-8

Course Objectives:

• To assist the student in developing personal skills by developing self-awareness, managing personal stress, and solving problems analytically and creatively.
• To assist the student in developing interpersonal skills including building relationships by communicating supportively, gaining power and influence, motivating others, and managing conflict.
• To assist the student in developing group skills through empowering and delegating, building effective teams and teamwork, and leading positive change.

Requirements for the Course:

• Attend class at the scheduled time each week. (No excused absences unless prior approval is obtained from your instructor.) More than three (3) absences during the session may result in withdrawal from the class.
• Read each chapter assigned.
• Complete required assignments.

Grading

Your grade will be determined by a weighted average of the following:

Assignments                      30%

Tests                                     50%

Class Participation           20%

*It is important that assignments be ready on the day assigned. NO LATE ASSIGNMENTS WILL BE ACCEPTED. Chapter assignments are designed to reinforce concepts and insure student success.

THERE WILL BE NO MAKE-UP OR REPEATS ON TESTS!

It is the student’s responsibility to drop this course if they feel they are not making satisfactory progress. Your instructor will not drop you. If you do not drop and do not meet the requirements of the course, you will be given an “F.”

Course Content and Exams

Part 1:   Principles of Administrative Office Management

                Chapters 1 – 3

                Exams 1 – 3

Part 2:   Management of the Office Environment

                Chapters 4 – 5

                Exams 4 – 5

Homework

Students are expected to work all assignments at the end of each chapter. You will be evaluated on your ability to apply sound management principles to presenting your work for evaluation. Assignments will be made toward the end of each chapter and written on the board for the students. This is being done to ensure you come to class and participate.

GOOD LUCK THIS SEMESTER!

Textbook only.

Course Objectives:
• To assist the student in developing personal skills by developing self-awareness, managing personal stress, and solving problems analytically and creatively.
• To assist the student in developing interpersonal skills including building relationships by communicating supportively, gaining power and influence, motivating others, and managing conflict.
• To assist the student in developing group skills through empowering and delegating, building effective teams and teamwork, and leading positive change.
 

Course Objectives:
• To assist the student in developing personal skills by developing self-awareness, managing personal stress, and solving problems analytically and creatively.
• To assist the student in developing interpersonal skills including building relationships by communicating supportively, gaining power and influence, motivating others, and managing conflict.
• To assist the student in developing group skills through empowering and delegating, building effective teams and teamwork, and leading positive change.