Job Number 2104024


Director, Center



This position is past the Close Date, no more applications will be accepted.
Position Information
Location Highland Campus
Hours Standard Monday-Friday 8-5 (hours may vary including evenings and weekend
Salary Manager 3/125 ($59,830.00 - $85,471.00)
FLSA Status Exempt
Reports To Executive Director, ACCelerators
Criminal Background Check
College Profile

Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community.
  • Values intellectual curiosity and innovative teaching.
  • Is attracted by the college mission to promote equitable access to educational opportunities.
  • Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
  • Welcomes difference and models respectful interaction with others.
Engages with the community both within and outside of ACC.

Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.
 
For more information, see http://www.austincc.edu/about-acc/mission-statement.

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
 
As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.

General Statement of Job

Directs operations, manages program initiatives, and promotes relationship-building among college departments and community stakeholders by using knowledge of vast ACC student success initiatives across faculty and staff, including understanding of internal and external partnerships with community organizations, business and industry.

Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Directs and oversees the staff, daily functions and operations of the Make It Center.
  2. Supervises, leads, directs, coaches, mentors, evaluates, and counsels assigned staff while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised.
  3. Serves as the lead facilitator and primary guide for center tours, showcases, and internal/external programmatic and event collaborations so must be an excellent communicator and speaker.
  4. Identifies, designs, implements, evaluates and works with ACC educational departments, Student Affairs staff, deans, and other college resources to install appropriate programs and pathways to meet the needs of the populations served by the Center.
  5. Assists the Executive Dean, ACC staff and administration in relating to, working with, and establishing productive relationships with community-based organizations and external business and industry partners.
  6. Manages and is responsible for scheduling of credit-bearing classes, Continuing Education classes, and all workshops, seminars, internal ACC activities and external events in the Center for current and future students.
  7. Anticipates and proactively plans for changes in programs and services. Responsible for reviewing and updating all program manuals and presentations. Develops and maintains the policy and procedure manual for the Center. leadership.
  8. Provides leadership in all areas of operations, including monitoring of campus service levels and making adjustments for improvement of customer service and staffing needs and workloads.
  9. Manages all center technology and resources. Identifies and implements solutions to problems related to equipment, digital & interactive displays, computer hardware and software. Responsible for the maintenance of all the unique designated zones with in the center.
  10. Maintains a safe workplace and positive customer relations, responding to internal/external customer inquiries in an efficient and timely manner. Demonstrates an understanding of equity, diversity, and values differences and ensures that all services are developed and delivered within this framework.
  11. Develops, monitors, and coordinator a system of feedback from students, faculty, staff, external partners and all other stakeholders to evaluate the performance of the Center. Serves as key source of information and contact for the College for the Make It Center.
  12. Produces, coordinates and analyze data reports and other analytics regarding student interactions including attendance, program participation, career progress, interventions, etc.
  13. Oversees district-wide and external communications, special programming information and all social media related to the Center and its programming.
  14. Serves as liaison with Public Information and College Marketing in the design and promotion of public relations and marketing initiatives for the Center.
  15. May need represent the center and/or the college on councils, committees, and agencies.

Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Required Education

Preferred Education

Special Requirements
Licenses/Certifications; Other

Physical Requirements

Safety

HR Use Only

ACC Benefits Overview

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.