Job Number 2104023


Specialist, CE Healthcare Advising



This position is past the Close Date, no more applications will be accepted.
Position Information
Location Northridge
Note: Different ACC locations and Events on Weekends
Hours Hours can very (8-5 or evening depending on events)
Salary Specialist 6/118 ($33,316.00 - $47,593.00)
FLSA Status Exempt
Reports To Director, CE Operations & Contracts
Criminal Background Check
College Profile

Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community.
  • Values intellectual curiosity and innovative teaching.
  • Is attracted by the college mission to promote equitable access to educational opportunities.
  • Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
  • Welcomes difference and models respectful interaction with others.
  • Engages with the community both within and outside of ACC.

Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.
 
For more information, see http://www.austincc.edu/about-acc/mission-statement.

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
 
As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.

General Statement of Job

To assist students applying for entry into ACC Continuing Education health training programs by ensuring they follow the detailed health professions application process and find needed resources at ACC related to their program of study.  

Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Provides direct services to prospective, current, and former continuing education (CE) students in the CE healthcare area.
  2. Provides information and assists individuals with the application process. 
  3. Proactively follows up with individuals to complete all required information in the application process. 
  4. Reviews health professions applications for updates and edits, as needed.
  5. Acts as a liaison between incoming students and program coordinators.
  6. Collaborates and coordinates with healthcare staff, registration team, and financial aid representatives to identify funding resources and assistance for students.
  7. Assists with student intake and other events that pertain to the promotion and recruitment of students.
  8. Assists with collecting student outcomes data for reporting purposes.
  9. Gathers, complies, and enters confidential data to produce accurate routine and specialized reports and documents for department applications.
  10. Maintains and updates records and files on recruitment activities along with collected student information using Constituent Relationship Management (CRM) Recruit and other software; creates and submits reports.
  11. Follows up with all leads and interested students to provide guidance through the registration process with ongoing quality communication, effective customer service, and advising support.

Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Preferred Work Experience

Required Education

Other Preferred Qualifications

Physical Requirements

Safety

HR Use Only

Information for This Posting Only

ACC Benefits Overview

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.