Job Number 2104017


Supervisor, Entry Advising



This position is past the Close Date, no more applications will be accepted.
Position Information
Location Elgin Campus
Hours Mondays through Fridays, 8:00am - 5:00pm; occasional evenings and weekends
Salary Supervisor 4/121 ($44,645.00 - $63,780.00)
FLSA Status Exempt
Reports To Director, Recruitment
Criminal Background Check
College Profile

Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community.
  • Values intellectual curiosity and innovative teaching.
  • Is attracted by the college mission to promote equitable access to educational opportunities.
  • Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
  • Welcomes difference and models respectful interaction with others.
Engages with the community both within and outside of ACC.

Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.
 
For more information, see http://www.austincc.edu/about-acc/mission-statement.

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
 
As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.

General Statement of Job

Responsible for the oversight and success of the new student orientation and first semester academic advising for new students.

Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws.  Recommends hire and termination personnel actions for positions supervised.
  2. Coordinates and supervises the operations and staff of the entry advising team aiding new students in their transition to the College.
  3. Upholds the mission of the College by exposing, orienting, and advising new students into high-quality for-credit educational programs and services that promote student learning and success.
  4. Promotes and leads the development and implementation of orientation and new student / first semester advising policies and procedures for assigned staff, and interprets application of those policies and procedures, ensuring consistency in implementation; develops, maintains, and disseminates advising materials and manuals.
  5. Collaborates with Instructional staff and Student Affairs staff to focus on the development and  enhancement of for-credit orientation sessions and new student / first-semester advising processes; collaborates with related faculty coordinators, Student Affairs staff, Student Life staff and designees to prepare updates and reports on attendance/participation of students at orientation events.
  6. Collaborates with the Director of Recruitment Services and AVP of Enrollment Management to review success metrics and identify action items to improve successful implementation of strategies and objectives.
  7. Works with the Director of Recruitment Services to establish, maintain, update, and communicate an entry advising procedures manual for the first-semester advising function as well as implementing strategies following guidelines to achieve department goals and objectives.
  8. Responds to and/or directs inquiries in person, on the telephone, or via e-email; accesses and works with other staff and/or departments to assist in resolving issues from new for-credit students.
  9. Gathers, compiles and enters data, producing routine and specialized reports and documents, student information database, files, records, logs and other tracking systems.
  10. Monitors prospective student records, data, workflow, and related guidelines to assure they are in accordance with all regulatory requirements.
  11. Supports the new student onboarding process in addition to orientation and entry advising as needed, including recruiting, registration, and communication.
  12. Builds and sustains strong relationships within the Enrollment Management division and college community to support guided entry to the first day of class.

Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Required Education

Special Requirements
Licenses/Certifications; Other

Other Preferred Qualifications

Physical Requirements

Safety

HR Use Only

ACC Benefits Overview

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.