Job Number 2101015


Director, ERP (Enterprise Resource Planning)



This position is past the Close Date, no more applications will be accepted.
Position Information
Location Service Center
Hours Typically Monday - Friday 8 am to 5pm
Salary Administrator 1/999 ($0.00 - $0.00)
FLSA Status Exempt
Reports To Associate Vice President, Solutions Delivery and BI
Criminal Background Check
College Profile

Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community.
  • Values intellectual curiosity and innovative teaching.
  • Is attracted by the college mission to promote equitable access to educational opportunities.
  • Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
  • Welcomes difference and models respectful interaction with others.
  • Engages with the community both within and outside of ACC.

Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.
 
For more information, see http://www.austincc.edu/about-acc/mission-statement.

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
 
As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community. 

General Statement of Job

Provides leadership and project management for enterprise application implementations, operations, maintenance and compliance. In doing so, the Director of ERP Services will be charged with helping craft and execute on the strategic vision for our growing organization and managing staff towards a successful implementation of Workday and its core components (Finance, HCM, and Payroll).  The Director of ERP Services will play a critical role in ensuring the ERP team is efficiently maximized, enterprise applications are operational 24/7, and that the District is supported in its strategic vision to provide exceptional results to support and sustain existing ERP operations while working to successfully transition ACC to Workday.

Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Oversees the functions of application management, implementation, integration, and end-user support for enterprise applications.
  2. Ensures acceptable application uptime for enterprise applications per pre-defined SLAs.
  3. Oversees the planning and strategy for leveraging/improving ACC's various enterprise applications to support continued expansion and integration with other solutions.
  4. Effectively works with PMO (Project Management Office) on enterprise application efforts and Workday module implementations.
  5. Strategically plans for enterprise application upgrades, new modules, and enhancements to include user requirements, testing, training and development, and change management across all affected areas.
  6. Identifies opportunities for simplification, consolidation, and integration of enterprise applications to ease the end-user experience while maximizing team efficiency.
  7. Design and Implement Efficient Processes and Systems
    • Responsible for enterprise applications oversight and management including maintenance, configuration/system setup, position control assignment, system access/permissions, troubleshooting, security, testing, vendor management, uptime, system performance, billing and planning and implementation of tasks, system upgrades and new features.
    • Develops and implements strategies to reduce manual data entry, increase automation, and data interface/integration across systems working with the support of database, reporting, and integrations teams.
    • Designs and implements training programs related to all enterprise applications, as well as making sure the cultural change management is in place for new processes and procedures related to the applications.
    • Develops and implements operating calendar and planning and tracking mechanisms to assure timely, effective and efficient implementation.
    • Identifies opportunities for increase integration and automation between enterprise applications to allow ACC to effectively and more efficiently scale.
  8. Serve as the business partner to various departments within the organization to ensure proper and maximized utilization of district enterprise applications
    • Meets with functional and department leaders to identify process inefficiencies and opportunities for process/application re-engineering.
    • Develops department point of view on effective automation to ensure that we can support other departments and stakeholders as they seek to better leverage the reporting and automation features of our enterprise applications.
    • Effectively prioritizes competing priorities to ensure we are maximizing the impact enterprise applications and the broader team can have on the organization.
  9. Develop and retain a high performing ERP administration team.
    • Develops trust and leverage influence of team to drive strong results.
    • Develops current team competencies and skill sets to be systems thinkers and contributors to the business purpose of the ERP function.
    • Ensures the ERP team receives strong evaluations of customer satisfaction and data accuracy/consistency from key stakeholders.
    • Supports team members to identify opportunities for professional development, and actively develop team members.
    • Serves as a key member of the IT Leadership Team.

Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Preferred Work Experience

Required Education

Preferred Education

Special Requirements
Licenses/Certifications; Other

Other Preferred Qualifications

Physical Requirements

Safety

Information for This Posting Only

ACC Benefits Overview

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.