Job Number 2012029


Engineer, Senior Systems

(Multiple Positions)



This position is past the Close Date, no more applications will be accepted.
Position Information
Location Service Center
Hours Typically Monday - Friday 8 am to 5 pm
Salary Salary Commensurate Upon Experience.
FLSA Status Exempt
Reports To Sr Manager, PMO Portfolio Manager
Criminal Background Check
College Profile

Austin Community College (ACC) is a public two-year institution that serves a diverse population of approximately 41,000 credit students each fall and spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriately applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community.
  • Values intellectual curiosity and innovative teaching.
  • Is attracted by the college mission to promote equitable access to educational opportunities.
  • Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.
  • Welcomes difference and models respectful interaction with others.
  • Engages with the community both within and outside of ACC.

Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.
 
For more information, see http://www.austincc.edu/about-acc/mission-statement.

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
 
As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.

General Statement of Job

Designs and develops integrated solutions through tools, processes and procedures to facilitate the cost effective delivery of services or fielding of products. Performs testing and integration, maintenance and escalated problem resolution of systems, subsystems and components.

Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Installs, configures, and maintains the administrative college wide server operating systems.
  2. Ensures operating systems and applications throughout the college are up-to-date by evaluating and pushing patches onto systems as needed.
  3. Analyzes, diagnoses, and resolves problems associated with server hardware, storage systems, backup systems, operating systems  and applications software; coordinates with vendor software or hardware support to resolve system problems.
  4. Designs, implements, and maintains security levels to restrict and block unauthorized access to servers and services.
  5. Provides input with developing policies and standards for the connectivity, accessibility, and security of the administrative computer system.
  6. Collaborates with developing policies and standards for the connectivity, accessibility, and security of the administrative computer systems.
  7. Maintains and upgrades servers, hardware, software, and operating systems.
  8. Keeps current with the latest technology; regularly attends technical training in order to maintain technical expertise.
  9. Designs and develops integrated solutions to meet business requirements or enhance performance.
  10. Performs and evaluates cost analyses and vendor comparisons of software/hardware systems to ensure cost-effective and efficient operations and measures feasibility of various approaches and makes recommendations.
  11. Analyzes potential systems investments and prepares supporting documentation for recommendation(s) to management and customers based on results of independent assessment of current and future performance, stability, and systems management/life cycle issues.
  12. Provides escalated technical support to customers by handling systems-related issues; may provide on-call technical support telephonically and/or electronically.
  13. Analyzes and resolves program support deficiencies and conducts testing to enhance performance.
  14. Conducts moderately complex projects or phases of significant projects; coordinates the efforts of technical support staff in the performance of assigned projects.
  15. Applies advanced methods, theories and research techniques and assists in the development, implementation and documentation of processes and procedures to ensure compliance with standard business practices. Develops and implements training tools and documentation.
  16. Provides technical consultation on current and proposed systems to other organizations and staff within the college.
  17. Performs repairs, maintenance and upgrades of existing systems using solutions in accordance with standard operating procedures. Investigates and resolves matters of significance.
  18. Provides work guidance to less experienced personnel.
  19. Helps to train and oversee the work of other systems engineering staff.

Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Preferred Work Experience

Required Education

Preferred Education

Special Requirements
Licenses/Certifications; Other

Physical Requirements

Safety

Information for This Posting Only

ACC Benefits Overview

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.