Job Number 1908005


Assistant, Student Affairs




This position is past the Close Date, no more applications will be accepted.
Position Information

Location Rio Grande
Hours 40 hours/week as assigned; Generally Monday-Friday 8-5 with some Saturdays
Salary Assistant 4/114 ($31,200.00 - $35,556.00)
FLSA Status Non-Exempt
Reports To Dean of Student Services, Supervisor or designee
Criminal Background Check Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.
College Profile

Austin Community College District (ACC) is an Hispanic-Serving Institution.  ACC currently enrolls approximately 41,500 credit students in each Fall and Spring semester, over half of whom are non-white.  In Fall 2017, ACC's students were 45% White, 36% Latinx, 8% African-American, 5% Asian, <1% Pacific Islander, <1% Native-American, and 4% multiracial.  ACC is committed to serving all students, including gender non-conforming and LGBTQI students.  ACC's designation as an Hispanic-Serving Institution reflects the commitment the college has to supporting our students' educational goals as well as the economic and social well-being of the surrounding communities we serve.
 
ACC pursues educational excellence by being accountable and committed to achieving diversity in our faculty and staff ranks.  ACC seeks to be innovative in all its operations and provides students with guidance and support in achieving success in their educational goals, whether they are seeking a degree, successful transfer, employment or lifelong learning.
 
The ideal candidate will be eager to work with a diverse student population and will be experienced in culturally-responsive academic practices for engaging with first-generation students and others who have been historically underserved.

Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.
 
For more information, see http://www.austincc.edu/about-acc/mission-statement

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention and completion of historically underserved and under-represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
 
As an open access and low-cost institution, ACC is proud to serve a diverse student body.  Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students.  In 2017 our faculty adopted a Statement of ACC Faculty Values.  This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

General Statement of Job

To provide customer service assistance to students and prospective students and to provide clerical support for a student services area.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Assists current and prospective students by providing information on student services processes including admissions, enrollment, financial aid, assessment or learning labs.
  2. Responds to questions and inquiries in person, by telephone, or via email.
  3. Schedules appointments and assists with check in/check out processes for assessments, learning labs, new student orientations, and other services with advisors, counselors, and other staff.
  4. Monitors and screens student records for status information including holds, academic standings, and exceeding course loads.
  5. Gathers and enters data, maintains, and updates student information database.
  6. Prepares, publicizes, and schedules students for workshops and orientations.
  7. Maintains bulletin boards, brochure racks, and other information areas with transfer guides, career information, enrollment literature, and assessment study guides.
  8. Provides clerical support for various programs and functions including college outreach and recruitment programs, advising, counseling, assessment and learning labs.
  9. May serve in a variety of areas and may focus on specific rules, government regulations, and documentation specific to that area such as veteran affairs, assessment, or special populations.
  10. May oversee the work of hourly employees or work study students.
  11. May monitor and screen student lab equipment and student room check outs including maintaining a tracking system and logs.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Required Education

Physical Requirements

Safety

ACC Benefits Overview

Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.