Job Number 1907058


Administrator, IT Applications




This position is past the Close Date, no more applications will be accepted.
Position Information

Location Service Center
Hours 40 hours/week as assigned; Generally 8 am - 5 pm
Salary Professional 2/121 ($43,769.00 - $62,529.00)
FLSA Status Exempt
Reports To Manager, IT Applications Support
Criminal Background Check Pre-employment criminal background checks are required for all Staff and Faculty positions. Pre-employment urinalyses drug screens are also required for all top candidates considered for positions in ACC's College Police department.
General Statement of Job

To install, implement, administer, and support IT software applications that support Austin Community College (ACC) administrative systems.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Installs, implements, administers, supports, and maintains third party collegewide applications; Google apps for education.
  2. Monitors designated applications and takes corrective action to prevent or minimize system down time.
  3. Troubleshoots to resolve system-related problems; coordinates with relevant system administrators and/or third party vendors regarding user support and problem resolution.
  4. Creates user documentation and may train personnel on new applications software.
  5. Assists with developing policies, procedures, programs, scripts, or webpages as required.
  6. Provides upper level support to users having difficulties with applications.
  7. Collaborates on special projects; may track and allocate software licenses.
  8. Supports and serves as a technical expert for ACC's in-house developed applications in all stages of development, testing, and production.
  9. Keeps current with the latest technology; regularly attends technical training in order to maintain technical expertise.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Required Education

Special Requirements

Licenses/Certifications; Other

Physical Requirements

Safety

ACC Benefits Overview

Full-time Faculty and Staffing Table employees who work in full-time and/or part-time positions at the College are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short and long term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by Federal law.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.