Job Number 1907023


Assistant, Admissions




This position is past the Close Date, no more applications will be accepted.
Position Information

Location Eastview Campus
Note: Admissions & Records
Hours 40 hours a week as assigned: Monday-Friday 8am to 5pm, occasional Saturdays and evenings
Salary Assistant 4/114 ($31,200.00 - $35,556.00)
FLSA Status Non-Exempt
Reports To Supervisor, Admissions and Records.
Criminal Background Check
College Profile

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community
  • Values intellectual curiosity and innovative teaching
  • Is attracted by the college mission to promote equitable access to educational opportunities
  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  • Welcomes difference and models respectful interaction with others
  • Engages with the community both within and outside of ACC

Student Profile

Austin Community College District (ACC) is a Hispanic-Serving Institution. ACC's designation as a Hispanic-Serving Institution reflects the commitment the college has to supporting our students' educational goals as well as the economic and social well-being of the surrounding communities we serve.  ACC currently enrolls approximately 41,500 students each Fall semester, over half of whom are non-white. In fall 2019, ACC's students were 42% White, 38% Latinx, 8% African-American, 6% Asian, <1% Pacific Islander, <1% Native-American, and 4% multiracial.

ACC pursues educational excellence by being accountable and committed to achieving diversity in our faculty and staff ranks. ACC seeks to be innovative in all its operations and provides students with guidance and support in achieving success in their educational goals, whether they are seeking a degree, successful transfer, employment or lifelong learning.

Our Mission

The Austin Community College District promotes student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training in its service area.
 
For more information, see http://www.austincc.edu/about-acc/mission-statement.

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.
 
As an open-access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. The College values and is committed to equity, diversity, and inclusion throughout the College community.

General Statement of Job

To provide support services to prospective and current students, staff, and faculty.

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Provides customer service to prospective, current, and former students; assists students with registration issues, and in requesting and distributing student transcripts; answers incoming calls and responds to inquiries.
  2. Performs various data entry and clerical duties in order to maintain accurate student records; prepares, receives, reviews, and maintains department records and/or documents; opens and distributes mail, files, and maintains office supplies as needed.
  3. Responds to inquiries from students, departments, or general public by telephone, fax, email, or in person regarding application status, admissions, records, or related department procedures; provides information as requested.
  4. Maintains computerized student files by entering updates and/or deleting records as required.
  5. Verifies enrollment and residency status following established guidelines; processes college identification cards.
  6. Reviews and processes forms necessary to process changes such as reinstatements, withdrawals, schedule changes, and grade changes.
  7. May participate and assist with college recruiting efforts.
  8. May contact other colleges, schools, or agencies to obtain clarification of possible discrepancies on transcripts before updating student information in system; may contact internal departments for clarification of accounting information and residency codes before updating student information in system.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills

Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Required Education

Physical Requirements

Safety

ACC Benefits Overview

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.