Job Number 1903017


Specialist, Outreach



This position is past the Close Date, no more applications will be accepted.
Position Information
Location San Gabriel Campus
Hours 40 hours/week as assigned; Generally 8 am - 5 pm; Monday-Friday, with occasional weekends and evenings.
Salary Specialist 6/118 ($32,662.00 - $46,660.00)
FLSA Status Exempt
Reports To Manager, HS Programs Operations
Criminal Background Check
General Statement of Job

To identify target markets of potential  high school students, enroll direct-from-high school students, build a diverse pipeline of applicants, and track progress to enrollment at Austin Community College (ACC).

Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Makes presentations and outreach visits to provide information to prospective students in high school about Austin Community College (ACC), including areas of study, college life, student support and resources, and career as well as transfer options.
  2. Attends college fairs, visits schools and/or community organizations, conducts campus tours, and participates in other special events to recruit prospective students from high school to the college.
  3. Advises students; explains degree plans, admissions and registration procedures, provides assessment and financial aid information, and other requirements necessary for enrollment.
  4. Provides on-going quality communication, effective customer service, and advising support to prospective students by using consistent, effective outreach and follow-up contacts including in-person activities, phone calls, and digital communication;  documents and tracks contact data into computer systems ensuring compliance with any regulatory requirements.
  5. Provides support for establishing the long-range pipeline of student prospects from high school, including visits to middle schools or support of summer youth activities popularizing a college-going culture.
  6. Establishes and maintains an active role in the community in order to recruit prospective students from high school.
  7. Assists in developing recruitment materials.
  8. Maintains and updates records and files on recruitment activities along with collected student information using Constitutent Relationship Management (CRM) Recruit and other software;  creates and submits reports.

Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Preferred Work Experience

Required Education

Other Preferred Qualifications

Physical Requirements

Safety

ACC Benefits Overview

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.