Job Number 1805009


Specialist, Technology



This position is past the Close Date, no more applications will be accepted.
Position Information
Location Highland Business Center
Hours 40 hours per week as assigned.
Salary Specialist 6/118 ($32,022.00 - $45,745.00)
FLSA Status Non-Exempt
Reports To Manager, Multimedia
Criminal Background Check
General Statement of Job

To provide technical support and management of the daily use of technologies in classrooms, multimedia event spaces, conference rooms, and teaching labs to ensure an adaptive, flexible, and rich learning environment for the students. Collaborates with Austin Community College (ACC) departments in the integration of digital media technologies for instructional use and staff communication.

Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Provides technical support of large multimedia events that require PA system, video projection, and video streaming.
  2. Provides technical support, maintenance, and repair of all ACC multimedia technology infrastructure.
  3. Provides technical support of instructional technologies in the classroom including hardware and software applications.
  4. Provides technical support of ACC technology resources for use by faculty, students, internal departments, and external organizations.
  5. Tracks service requests, IT tickets, and room usage.
  6. Manages inventory of departmental assets.
  7. Assists with creation of digital assets for multimedia events.
  8. Oversees workflow of hourly employees and departmental interns.
  9. Participates in regular staff meetings, staff training programs, and accepts the responsibility for aiding the development of positive team relationships.

Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Preferred Work Experience

Required Education

Preferred Education

Special Requirements
Licenses/Certifications; Other

Physical Requirements

Safety

ACC Benefits Overview

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.