Job Number 1710003


Analyst, IT Systems



This position is past the Close Date, no more applications will be accepted.
Position Information
Location Service Center
Hours 40 hours/week as assigned; Generally Monday-Friday, 8 am - 5 pm
Salary Professional 4/124 ($52,160.00 - $74,514.00)
FLSA Status Exempt
Reports To Manager, LMS Services
Criminal Background Check
General Statement of Job

The IT System Analyst is responsible for maintaining and improving computer systems for ACC IT and its clients.

Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Maintains and upgrades existing systems as required.
  2. Designs new computer systems and frameworks.
  3. Troubleshoots technical issues.
  4. Conducts risk mitigation planning.
  5. Monitors designated applications and takes corrective action to prevent or minimize system downtime.
  6. Collaborates with Business Analysts, Project Leads and IT team to resolve issues and ensuring solutions are viable and consistent.
  7. Creates system guidelines and manuals for the organization.
  8. Adherences to standardization, version control, and documentation best practices.
  9. Runs training sessions and workshops on system processes.
  10. Provides upper level support and guidance to users, ranging from beginners to expert users, having difficulties with applications.
  11. Conducts regular reviews of systems and generating reports on efficiencies and improvement areas.
  12. Structures and prioritizes business requirements and communicating plans with stakeholders for review and approval.
  13. Keeps current with the latest technology; regularly attends technical training in order to maintain technical expertise.
  14. Other duties as assigned.

Additional Job Specific Duties

Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Preferred Work Experience

Required Education

Preferred Education

Special Requirements
Licenses/Certifications; Other

Other Preferred Qualifications

Physical Requirements

Safety

ACC Benefits Overview

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.