Location | Multiple Locations Note: Northridge and Highland Campuses |
Hours | 40 hours/week as assigned; Generally Tuesday - Saturday, 12 pm - 9 pm |
Salary | Technician 4/118 ($31,394.00 - $44,848.00) |
FLSA Status | Non-Exempt |
Reports To | Department Chair, Game Development, Animation & Motion Graphics |
Criminal Background Check |
Mac specific job duties: To monitor, maintain, install, and support Macintosh networked servers, computer systems, and peripheral equipment; provides professional-level network support functions, and assists faculty, staff, and students in an academic lab environment. Be integral in the architecture and support of Apple MacOS X based systems. Aside from general duties listed above duties will also include:
Collaborate in the design and development of the system to meet user needs and respond to/anticipate technological advancements.
Supports maintenance of departmental website.
Maintains and updates Mac workstations and servers, Mac equipment, and Mac peripherals; researches and tests new software; installs software upgrades and enhancements; uses imaging software to create and deploy desktop computers.
Monitors physical security of assigned department assets; controls access to premises, observes lab user activities and facility utilization shifts, provides materials, training, and assistance as needed.
Reports technical problems that need to be addressed by improved policies or procedures.
Provides technical support to students and instructors to assist in the training of students, faculty, and staff on software applications usage. Facilitates one-on-one instruction and group workshops.
Collects, compiles, analyzes, and presents reports for technical and administrative information; may include facility usage and resource utilization.
Three years related work experience.
Three years of IT in the creative arts industry.
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.
Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.