Job Number 1605009


Manager, Student Retention and Intervention



This position is past the Close Date, no more applications will be accepted.
Position Information
Location South Austin Campus
Hours 40 hours/week as assigned; Generally Monday - Friday 8:00 am -5:00 pm with occasional evenings and weekends
Salary Manager 1/121 ($42,070.00 - $60,101.00)
FLSA Status Exempt
Reports To Dean, Student Services
Criminal Background Check
General Statement of Job

Responsible for leading retention and intervention efforts for student access and success consistent with Austin Community College (ACC) mission and goals.

Description of Duties and Tasks
Essential duties and responsibilities include the following. Other duties may be assigned.

  1. Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resource policies and procedures as well as related employment laws. Recommends hire and termination personnel actions for positions supervised.
  2. Provides career and academic advising services for current and prospective students to help them achieve their educational goals including graduation, transfer, and/or entering the workforce. Advises on various aspects of college programs including, but not limited to, careers, majors, course selection, transferability, and prerequisites for degree plans.
  3. Reviews transcripts, interprets test scores and other information for the Texas Success Initiative (TSI), and completes student TSI plans; documents and inputs data regarding advising sessions into computer system.
  4. Remains current in academic advising, career, and student development theories and promising practices in advising.
  5. Assists students or groups to understand problems, cope with crisis situations, define goals, develop action plans, persevere with challenging tasks, and gain effective decision-making skills for overcoming barriers.
  6. Provides services to students in crisis and short-term case management. Utilizes internal and external community resources and makes appropriate referrals, as necessary.
  7. May serve as member of the campus behavioral intervention team focused on care and prevention for the purpose of creating a safe and effective educational environment.
  8. Coordinates resources, interprets and reviews psychological assessments, and communicates with other mental health professionals on behalf of the behavioral intervention team.
  9. Provides proactive intervention and follow up for students.
  10. Designs, implements, and evaluates workshops, seminars, and/or self-help groups regarding mental health and academic transition to college matters to improve retention and student success initiatives.
  11. Remains current in community resources and referrals, mental health theories and applications, learning theory; learning and student development theory; and research on working with students from underrepresented populations.
  12. Participates in Student Services program planning, development, and evaluation; contributes to the development of program materials.
  13. Creates and monitors student retention data.
  14. Provides leadership to campus retention and case management efforts.
  15. Conducts and coordinates training for staff and faculty regarding mental health and wellness programs.
  16. Serves as a liaison between academic advisers and counselors to ensure students are directed properly for services.

Knowledge
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

Technology Skills

Required Work Experience

Preferred Work Experience

Required Education

Special Requirements
Licenses/Certifications; Other

Physical Requirements

Safety

ACC Benefits Overview

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Austin Community College provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.